TERMS AND CONDITIONS

These are the terms and conditions applied when you purchase our products through the website “www.clavamaison.com”. The Online Purchase Terms shall be effective in conjunction with other terms and conditions listed on the Clava Maison website.

  • Agreement to Terms: By making an online purchase, you agree to all of Clava Maison’s terms and conditions.

  • Information Accuracy: When making an online purchase, you are obligated to provide us with the relevant information required to process your order. Clava Maison is not responsible for any issues arising from the provision of false or inaccurate information.

  • Pricing: The price of each product is publicly listed by Clava Maison on the website “clavamaison.com”.

    • Note: The currency currently used on the Clava Maison website is Vietnamese Dong (VND).

  • Product Representation: We have made every effort to accurately display product characteristics, including color, descriptions, and pricing. However, please be aware that the colors you see will depend on the device you use to access our website. We cannot guarantee that the physical product will have the exact same color as displayed on your screen.

  • Data Errors: Clava Maison reserves the right to decline any orders if there are data errors regarding pricing or product descriptions. We will notify you of such errors as soon as they are identified.

  • Shipping Scope: Clava Maison ships both within Vietnam and internationally. Please refer to our “Shipping Policy” for further details.

  • Order Cancellation: Customers may only cancel an order before the deposit or final payment has been completed through Clava Maison’s payment channels.

  • Accepted Payments: We accept domestic bank transfers (via banks operating in Vietnam) and international transfers (via Western Union and PayPal).

  • Amendments: Clava Maison reserves the right to modify these online purchase terms and conditions in accordance with current Vietnamese laws and regulations.